Digital Office, New Delhi. After a user on social media recently claimed that his OnePlus Nord 2 phone has exploded, the smartphone brand hit back on Tuesday. The company said we take such matters very seriously and has already reached out to the user to collect details for further investigation.
The brand told IANS, “We take such incidents very seriously. Our team has already reached out to the user and we are in the process of gathering details to verify this.
Oneplus nord2 blast hashtag oneplus nord2 blast See what your product did! Please be prepared for the consequences. Stop playing with people’s lives. The man is suffering because of you The user has shared photos of the injury to the OnePlus device.
He also added in another tweet, that OnePlus is always in touch with us and the R&D team is working on this. We are cooperating with them to resolve this issue. Earlier, another Twitter user also claimed about the OnePlus Nord 2 exploding in his tweet and later deleted the post without uploading any image of the alleged detonated device.
The company later denied the claim, saying that an investigation revealed that the case was false and that no OnePlus products were involved.